Got questions? We’ve got answers. Our FAQ page covers everything you need to know—quick, clear, and straight to the point. No fluff, just solutions to help you keep things moving.
General What is the best way to provide feedback about Obello?
Plans & Pricing What are the limits on the Free plan?
What’s the cost of the paid tiers after the early-user pricing expires?
How long is the early-user pricing available?
Do I need a license if I am a viewer?
Product Do you support video content?
Do you support animation?
How do you train your generative layout model?
I updated my Template Rules and nothing happened.
What are the different levels of permissions?
Why do I see a black square when I upload my SVG logo?
Can I upload a color logo, or a logo with multiple colors?
What font file types does Obello support?
Does Obello support variable fonts?
Is there a minimum amount of assets I need to upload?
Do you currently support any integrations?
What file formats can you download your templates in?
Collaboration & Sharing How do I add team members into my workspace?
How do I share a template?
Security Is my data safe on Obello?
Account How do I deactivate my account?
What happens to my data when my account is deactivated?
How do I transfer ownership of my account?